About Us

Same Day Service – Regular Rates 7 Days a Week, 7AM to 7PM – 24hr Emergency Service

We know that you have literally hundreds of choices for a plumbing, heating and air conditioning service provider in the denver metro area. Horizon is locally owned and operated, incorporated in 1998, and we hope that through our superior level of service, increased availability, better warranties, our professional certified technicians, property protection measures, our hardware and procedures used to safeguard your sensitive personal information such as credit card numbers, etc. (as some of us have been victims of identity theft in the past, myself included, so we know how frustrating and time consuming it can be to correct that type of a situation), service truck parts stocking system and support personnel to assist your technician, all to help in getting you taken care of in as efficient a method as possible.  We feel that we provide a lot of value for the money and if you do choose us as your service provider, and since we are also referral based, after you experience our level of service we would appreciate it if you told others about us as our mission is to leave you feeling compelled to tell your family and friends about your experience.

Trust, plain and simple we are in the business of trust. We take this seriously and it is at the heart of our business. You, our customers put your trust in us every time you call us to your home and when you refer us to others. How do you “know” we are worthy, reliable and consistent with the trust you put in us? As we begin this New Year, this is a perfect time to share our company: Mission, Values, and Branding Statement with you. The final section is our Value Proposition. It is in our Value Proposition that we have a request of you, our faithful clients. Enjoy the glimpse into our company and please, if you have any comments you would like to share, please post them on our face book page: Horizon Mechanical. www.facebook.com/HorizonMechanicalLLC

Mission:

To Create and Stage Unique and Memorable “Horizon Experiences” that will leave our Customers, Suppliers and Employees feeling compelled to tell their Family, Friends and Neighbors about their unique experience.

Values:

Family is our core value.

We foster individual learning and personal growth

We have created a strong team of independent and unique individuals; interdependent upon each other to delight our customers, in which we consider it a profound honor to serve them.

We create an environment that is mutually beneficial for our customers, our employees and the company, and we realize that we can only be successful in the long run if all three benefit.

We are committed to being honest, dependable and quality minded.

We are consistently striving for excellence in everything we do.

We are committed to strengthening the community and industry in which we live, work and play through associations, partnerships and volunteer activities.

This is who we are and this is what you can expect from Horizon Mechanical!

Branding Statement:

Leading with innovation, excelling through ingenuity, anchored by integrity.

We read and discuss these statements during our weekly meetings. As we strive for excellence in our industry we are also committed to technical expertise and continuing education. Every single technician is enrolled in continuing education classes. We are up to date with codes, best installation practices and technically advanced diagnosis processes.  As a result of our well rounded expertise we can offer you options to help you get the system in your home or office back on track. You will always be empowered to make an educated decision as a result of our processes.

Value Proposition:

Plumbing, Heating, Air Conditioning for Residential and Light Commercial Clients who: Expect Superior Customer Service from Technically Trained Experts 24 hours a day.

 Now, we have a request of you. Once you have worked with Horizon Mechanical, it is obvious we are not your “average or run-of-the-mill” contractor. We work at a level of trust and integrity second to none. Will you please pass our name on to people you know? Would you like some ideas of whom to share your Horizon Mechanical experience with? Think of the people at work, neighbors, church, schools and of course, your family members. We have been here for 15 years. We want to be here for 15+ years and we need you to succeed. We promise you can TRUST we will provide them the same level of service, expertise, options and reliability we have provided to you, every time.

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